Refund Policy

Last updated: August 27, 2026

Accepted requests

Both defective and non-defective products may be returned, and exchanges are accepted. This covers a change of mind, a preference issue or an incorrect selection, together with damaged, flawed, wrongly supplied, incomplete or materially misdescribed items.

Time limit and condition

A return or exchange request must reach us within 30 days of delivery. The accepted condition is new and unused, with the original condition, packaging, tags and accompanying accessories preserved; explain any reported damage or defect and provide evidence.

Mail returns and costs

Returns are handled by mail after authorization. The return label supplied inside the package is free, with no restocking fee charged; do not send goods back before we authorize the return.

Request information

Start a request with the order number, checkout email address and a description of the issue. For damaged or flawed items, incorrect shipments or missing contents, attach photo or video evidence of both the merchandise and package.

Refund processing and exchanges

A refund is processed to the original payment method within 10 days of approval. An exchange can proceed only where replacement stock is available; posting time after processing is controlled by the financial institution.

Email: duongmaster265320@gmail.com
Mailing address: 1486 S Pasfield St, Springfield, IL, 62704, United States
Phone: (773) 654-4198